Customer Service Operations

Name: Customer Service Operations
Creator: US IMMIGRATION AND CUSTOMS ENFORCEMENT
Published: 2026-08-04T00:00:00+00:00
Keywords: CONTRACT

US IMMIGRATION AND CUSTOMS ENFORCEMENTHOMELAND SECURITY, DEPARTMENT OF.US IMMIGRATION AND CUSTOMS ENFORCEMENT.CHIEF FINANCIAL OFFCER ADMINISTRATIVE SERVICES

AI Overview

ICE seeks customer service operations support including financial systems management, billing administration, and operational support for efficient customer service delivery.

This summary is AI-generated from the official solicitation.

Key Details

Agency

US IMMIGRATION AND CUSTOMS ENFORCEMENT

Funding Amount

—

Release Date

August 4, 2026

Due Date

September 1, 2026 (Closed)

Official Description

The requirement is to support ICE/OFM in operating efficiently and effectively to provide superior customer service to DHS Customer Components, internal ICE customers, and ICE Leadership and Management in compliance with applicable statute, regulation, and policy. The contractor will provide operational, technical, and administrative support for monthly, quarterly, and annual operations, including the Customer Billing Model (CBM), financial systems, and deliverables as outlined in the Performanc...

View on official source

Change History

Opportunity AddedAug 4, 2026 at 9:03 PM